Own it for 6 months. Upgrade to a new piece in the same category. Applies to Lava pieces purchased for $2,000+.
Receive 70%–85% of your original purchase price as trade-up value toward your next piece. Your upgrade must be a new piece of jewelry in the same category, priced at least 2× your original purchase price.
All pieces are subject to inspection upon receipt, with final trade-up value determined by the condition of your jewelry.
Ready to upgrade? Email help@lavafinejewelry.com with your original invoice number and clear photos of your piece to get started. If your piece is eligible for an upgrade, we'll provide a prepaid shipping label for you to send it to us for inspection.