Join us weekly on Instagram live to discover an ever-changing selection of fine jewelry, from vintage and estate treasures to rare gemstones and every day pieces. Follow and turn on live notifications for our two main accounts, @lavaartisans and @lavafinejewelry, so you never miss a show!
HOW TO SHOP LIVE
- Join us on Instagram live.
- Wait for the item to be pinned by the host.
- Comment "SOLD Item #" in the live chat to claim the pinned item.
- Provide any details for your purchase, such as size or gold color.
- The host will confirm the purchase by pinning your comment.
FIRST TIME SHOPPING WITH US?
Shopping with us for the first time? Welcome to Lava! When making your first purchase, send us a DM at @lavaartisans with your first and last name, email address, and shipping address so we can set you up for invoicing.
Once the LIVE ends, you'll receive an email with your invoice and payment instructions through QuickBooks.
A FEW GOLDEN RULES
New to Lava or a live show regular? A little live shopping etiquette goes a long way. Here's how we keep things fun and fair for everyone.
- Say "sold" responsibly! Saying "sold" is your commitment to purchase, so make sure you're ready before claiming a piece.
- Only claim items you are sure of. Once you've claimed an item, it's no longer available to other shoppers.
- Clarify your purchase details. Let us know about sizing, rhodium plating, or other special requests as soon as possible.
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Missed your chance? Ask to be a backup! If the original claim falls through, you may still get your chance.
- Changed your mind? Please cancel your sold during the live so we can offer the piece to another shopper.